With the DORA regulation coming into force in January 2025, financial institutions must carefully review their relationships with ICT providers. Until now, many banks have struggled to enforce audit rights, even when such clauses were formally included. DORA requires full, unrestricted rights of access, control and audit, as well as cooperation between the provider and the regulator. Below, we outline the obligations, challenges, model contract clauses, and alternative supervision methods in line with the regulation.
Audit as a Regulatory Obligation – What Does DORA Say?
DORA introduces harmonised requirements for ICT risk management and supplier oversight across the EU. Each ICT agreement must include the right to unlimited control, exercised by the institution or an appointed third party. This includes access to documentation, systems, on-site visits, and the right to copy necessary data. The provider must also fully cooperate with the competent supervisory authority.
Challenges with Global Providers (AWS, Azure, Google)
Hyperscalers use standard terms, making negotiation of detailed audit clauses difficult. Smaller institutions have limited bargaining power and often receive only SOC reports or certificates.
DORA introduces a Lead Overseer, who may supervise critical ICT providers directly at the EU level. However, institutions must still actively enforce agreed provisions and monitor associated risks.
Contractual Clauses: Examples and Best Practices
An outsourcing agreement should include the full scope of services, locations, SLAs, security measures, and a contingency plan. A key clause grants the institution the right to perform remote and on-site audits, either periodically or ad hoc. The regulator must have the same rights of access and control at the provider. The contract should limit sub-outsourcing or require institutional consent for key subcontractors. It is important to specify data locations and the procedure for jurisdictional changes.
The contract must include incident response support, response time definitions, and security standards (e.g. ISO 27001). Termination clauses should cover serious breaches, weak ICT risk governance, or obstructed oversight.
Alternatives: Third-Party Assurance, ISO Certificates, SOC Reports
Institutions may rely on joint audits or independent auditor reports, sharing both costs and outcomes. ISO 27001 certificates or SOC 2 reports offer a basic level of oversight for less critical services.
The institution should verify the validity of such attestations annually and request details on any non-conformities. For high-risk services, a certificate cannot replace a full on-site audit.
Cooperation with Regulators in Disputed Situations
The regulator may organise a tripartite meeting, often motivating the provider to cooperate. The institution should document requests, audits, and corrective actions, keeping the regulator informed of progress. If a non-EU provider refuses to share data, the regulator may invoke international cooperation mechanisms.
Summary
DORA requires enhanced oversight of ICT providers and the update of critical outsourcing agreements. Success depends on clear clauses, their daily enforcement, and proactive collaboration with regulators.
Strategies based on certifications and external audits may reduce costs but do not replace risk accountability. The new rules provide institutions with stronger tools to maintain operational resilience.
The new EU Delegated Regulation (EU) 2025/532 introduces detailed requirements for outsourcing ICT services supporting critical or important functions. It complements the DORA regulation and imposes strict oversight duties on financial institutions. Managers in banks and insurers must monitor not only main IT providers but also their subcontractors. ICT providers working with the financial sector must prepare for new contractual duties, audits, and transparency rules.
Outsourcing ICT is like a system of gears – failure of one part can stop everything. Managers must fully understand how this mechanism works in their organization.
DORA and New ICT Subcontractor Standards
On January 17, 2025, the DORA regulation took effect. It aims to strengthen the digital resilience of the financial sector. DORA requires institutions to manage ICT risk, report incidents, and oversee IT vendors. The EU now introduces executive acts to clarify DORA obligations. The Delegated Regulation (EU) 2025/532 is one of them. It defines technical standards for cases where a vendor uses subcontractors to deliver services to financial institutions.
Managing ICT outsourcing risk from the ground up
A financial firm must understand the risk in the full ICT supply chain. Regulation 2025/532 requires that before signing an outsourcing contract, institutions must decide if subcontracting is allowed – and under what conditions. Article 3(1) says: “Before entering into contractual arrangements with an external ICT provider, the financial entity shall decide whether that provider may subcontract the ICT service […] only if all the following conditions are met.”
In short: Before allowing subcontractors, institutions must assess risk and ensure all safety criteria are fulfilled.
What factors should be considered? Article 1 says the institution must evaluate its own risk profile, operational scale, and key factors affecting outsourcing risk, such as:
- The type of ICT services being subcontracted – whether critical infrastructure or simple support tasks.
- The criticality of the service: the more vital, the more caution needed.
Rights of access and audit
The institution must retain the right to audit all levels of the subcontracting chain. Article 5 says contracts must include full access and inspection rights. This includes on-site audits, even at subcontractor locations. ICT providers must not block access. The institution must be able to monitor performance, compliance, and incident handling. If access is denied, the provider may breach DORA compliance.
Termination rights and risk mitigation
If a subcontractor creates unacceptable risk, the contract must allow termination. Article 6 emphasizes the need for clear exit strategies. Financial institutions must define steps to end cooperation if security or compliance is compromised. Backup plans must be in place to avoid disruptions. Institutions must ensure the continuity of services in case of sudden termination.
Applying the regulation in practice
These obligations are not optional. Regulation 2025/532 applies to all financial firms using external ICT. CEOs, compliance leads, and IT managers must align outsourcing contracts with the law. Providers outside the EU – such as cloud hyperscalers – must also comply. Institutions must renegotiate terms where necessary. Practical steps include: reviewing all ICT contracts, mapping subcontractors, introducing audit clauses, and preparing for inspections.
Summary for decision-makers
Regulation 2025/532 strengthens the DORA framework. It ensures that even hidden layers in ICT outsourcing are secure and under control. Decision-makers must focus on clarity in contracts, transparency in subcontracting, and strong audit rights. Compliance is not just legal duty – it’s essential for resilience. The entire ICT supply chain must support security, continuity, and regulatory oversight.
ICT Outsourcing and New Obligations under DORA
ICT outsourcing that supports critical or important operational functions is now one of the most complex and sensitive areas of compliance under the DORA regulation. Although the financial sector has relied on external IT providers for years. It must now effectively oversee not only the primary service provider but also the entire network of subcontractors. Including infrastructure vendors, integrators, fintech firms, or non-EU hyperscalers.
Key Challenges According to Compliance Departments
Compliance experts point to several recurring challenges. One of them is the lack of transparency and visibility between subsequent parties in the supply chain. The complex structure of relationships between ICT providers often limits effective oversight of all process participants.
Many financial institutions are forced to renegotiate existing contracts with providers to incorporate new regulatory requirements. However, they often face limited openness from partners – especially global cloud providers who hold a strong negotiating position, making agreement difficult.
Another issue is the checklist-based approach to due diligence, where responses are superficial and not backed by real risk analysis. In such cases, there is a risk of apparent compliance without real control over service quality and security.
Organizations must also build early warning systems that enable rapid assessment of changes in the subcontracting chain. Their impact on business continuity and overall risk profile. In capital groups operating across multiple markets, an additional challenge arises from inconsistent subcontracting policies, especially outside the EU.
RTS 2025/532: Specific Requirements for Financial Institutions
In response to these challenges, the European Commission published Delegated Regulation 2025/532. Defining Regulatory Technical Standards (RTS) on ICT outsourcing and subcontractor management. Article 5(1) states:
“Financial entities shall implement operational risk management frameworks covering the entire chain of ICT subcontractors, regardless of their location and level of dependency.”
The regulation emphasizes that a financial institution cannot transfer compliance responsibility – even when ICT services are further subcontracted. Before signing a new agreement (or amending an existing one), a thorough due diligence must be conducted, assessing each subcontractor’s technical, financial, and security capabilities.
Institutions must also maintain a comprehensive register of all supply chain entities, monitor their activities, and evaluate associated risk levels, considering geographical reach and the complexity of relationships. Importantly, under Article 6(3):
“Financial entities shall include in outsourcing contracts provisions related to audit rights, reporting requirements, and conditions for termination in case of risk levels exceeding acceptable thresholds.”
This requires contracts to include specific clauses on permissible subcontracting, change notifications, objection rights, and the ability to terminate the contract.
For parent entities operating within capital groups, it is crucial to ensure consistent ICT outsourcing policies across the organization – including beyond the EU. This involves unifying collaboration principles with providers, implementing common procedures. Conducting internal training and audits to ensure compliance with DORA.
What Should Compliance Managers Do?
Compliance teams must act swiftly and decisively. Reviewing current outsourcing policies should be paired with mapping the entire supply chain, identifying key risk areas, and updating contract terms accordingly.
Special attention should be given to non-EU providers, entities with strong negotiating leverage, and cloud infrastructure operators. Well-prepared institutions will not only ensure DORA compliance but also strengthen operational resilience, reduce systemic risk. And improve collaboration quality with external service providers.
In an era of growing digitalization and globalization. Effective ICT outsourcing management becomes one of the key pillars of financial sector security.
Wizards’ Support in ICT Outsourcing Management
The Wizards team supports organizations in assessing ICT outsourcing risks, preparing RTS-compliant contracts, and creating monitoring and reporting mechanisms. If you need practical assistance – get in touch.
In an era of strict GDPR regulations and growing cybersecurity threats, Polish companies must build resilient organizations. The key lies in a comprehensive approach to data protection and IT processes. Wizards offers four integrated tools – Oblivio, Nocturno, Revelio, and Detecto – that work together in one ecosystem. This allows management to centrally handle data retention, anonymization, and sensitive information detection across the infrastructure. These tools are essential for legal compliance and for avoiding severe penalties.
Oblivio
Oblivio is a solution for personal data retention and enterprise data management. It allows organizations to define storage rules (e.g., based on contract validity) and automatically delete or anonymize information once the legal basis for processing expires. For example, when a client contract ends or an employee leaves the company. Oblivio detects the loss of legal grounds and, after supervisor approval, initiates anonymization across linked systems (e.g., CRM and marketing tools), maintaining data consistency.
Without such a system, outdated data may remain processed unlawfully. In practice, companies might still collect and share data for which they no longer have consent. This violates Article 17 GDPR (right to erasure) and Article 5 GDPR (data minimization). Under Article 83 GDPR, such violations may result in fines of up to EUR 20 million or 4% of the company’s global turnover.
Nocturno
Nocturno is an anonymization engine that uses extensive dictionaries and generators to retain the structure of production-like data. It enables organizations to process large datasets across many systems while ensuring consistency post-anonymization. For instance, an IT firm uses Nocturno to replace real names, national IDs, or tax numbers with synthetic equivalents in test environments.
Without anonymization tools, unencrypted personal data might leak during development or testing. This breaches Article 32 GDPR (security of processing) and Article 5 GDPR (lawfulness and integrity). Polish labor law also obligates employees to protect company interests and confidential information (Art. 100 §2 pt. 4 of the Labour Code). Violations may lead to disciplinary penalties or even civil liability.
Revelio
Revelio helps discover sensitive or personal data in shared files (e.g., emails, desktop folders, cloud drives). It identifies documents and business processes that generate confidential files and suggests digitalization. For instance, Revelio can scan network drives to find outdated spreadsheets with customer data, allowing the company to proactively manage document risk.
Without regular scanning, files may remain unprotected and unknown to IT teams. This breaches Article 5.1(a) GDPR (lawful and transparent processing) and Article 32 GDPR, as well as internal security policies. Labor Code Art. 100 §2 pt. 4 obliges employees to safeguard company information. Failure may lead to fines, disciplinary actions, or administrative penalties. The Polish DPA may impose fines of several million euros under Article 83.
Detecto
Detecto scans databases to find personal or sensitive data (e.g., national IDs, financial data). It monitors changes in database structures to identify areas requiring anonymization or retention. For example, an IT department can use Detecto before launching a new CRM to locate legacy data and take appropriate measures.
Without data mapping, companies lack visibility into sensitive data exposure. This can lead to leaks during migrations and violates Article 32 GDPR. (failure to implement adequate safeguards) and obligations under Poland’s Cybersecurity Act. Sanctions can reach EUR 10 million or 2% of global turnover, and in severe cases, up to EUR 20 million or 4% of turnover. The President of UKE may also impose fines up to 10% of turnover for failing to report major ICT incidents.
Conclusion
Deploying Oblivio, Nocturno, Revelio, and Detecto builds legal compliance and operational resilience. These four tools form a cohesive defense against data breaches and penalties. Contact Wizards today to ensure your organization stays protected and regulation-ready.
Digital Operational Resilience Act (DORA) is a new EU regulation focused on strengthening the digital operational resilience of financial institutions. It aims to ensure operational stability against cyber threats through effective ICT risk management, mandatory incident reporting, and regular system testing. So how to implement DORA in an insurance company?
DORA will apply from January 17, 2025, following a two-year transition period that began in January 2023. Insurance companies – like banks, investment firms, and other financial institutions – must adapt quickly. Only then can they remain compliant and ensure business continuity.
What is DORA and who is affected?
The Digital Operational Resilience Act (DORA) is an initiative of the European Union to improve cybersecurity and digital resilience in the financial sector.
It introduces common rules requiring institutions to manage ICT incidents. They should be able to prevent, respond to, and quickly recover from disruptions.
DORA applies to 20 categories of entities, including insurance companies, insurance brokers, banks, fintechs, VC funds, and payment service providers. Importantly, it also covers ICT service providers, such as cloud or IT outsourcing companies. If classified as critical providers, they may be subject to direct supervision.
Why was DORA introduced?
DORA addresses the rising number of cyberattacks and the increasing dependency of financial services – especially insurance – on technology.
A cyberattack happens every 39 seconds globally. The financial damage caused by cybercrime reaches €5 trillion annually. Disruptions like ransomware, data center outages, or human error can paralyze core services and affect entire markets.
DORA aims to prevent this. Insurance companies must have contingency plans, strong safeguards, and incident response procedures. As a result, both financial stability and customer trust are strengthened.
Key DORA requirements for insurance companies
DORA imposes a set of obligations aimed at improving digital resilience. Here are the most important areas:
Insurance companies must implement a comprehensive ICT risk management system, integrated into the overall enterprise risk framework. This includes security policies and procedures, clearly defined roles and responsibilities (involving top management), regular risk assessments, and mitigation plans. Senior executives must be directly engaged and regularly approve the strategy, allocate resources, and build a culture of cybersecurity awareness.
Insurance companies are required to classify, manage, and report ICT incidents. Major events – such as data breaches, ransomware attacks, or system failures – must be reported to the national authority (in Poland, this is the KNF). A preliminary report is due within 24 hours, followed by updates and a final report. Internal tools must ensure rapid alerts to both leadership and the regulator. For example: if ransomware encrypts data and disrupts services, the company must notify the KNF within one day and take corrective actions.
And..
DORA requires cyclical security and resilience testing. Insurers must conduct penetration tests, vulnerability scans, simulation exercises, and business continuity tests. Larger organizations must also undergo TLPT (Threat-Led Penetration Testing) by independent experts every three years. Test results should be documented and used to improve security procedures.
If an insurer uses external ICT providers (e.g. cloud services, data center outsourcing), it must manage these risks proactively. DORA requires contract registers, due diligence, and regular risk assessments of each critical provider. Contracts must include clauses on security, incident reporting, continuity, testing, and audit rights. Companies must also have exit strategies in place for critical services. Large providers may be classified as Critical Third-Party Providers (CTPP) and subject to EU-level supervision – in such cases, insurers must provide additional documentation to regulators.
DORA mandates Business Continuity Plans (BCP) and Disaster Recovery (DR) plans. These plans should address possible scenarios such as long-term system failures or large-scale data breaches. Companies must test and update these plans regularly to ensure fast service recovery.
While not mandatory, DORA encourages institutions to share information on cyber threats. Participating in networks like ISACs can help insurers react faster and learn from others. If they do, they must inform regulators and ensure confidentiality in data exchange.
Non-compliance with DORA: what are the risks?
Failing to comply with DORA can lead to serious legal and financial consequences. Regulators have strong tools to enforce compliance:
- Fines: Up to €10 million or 2% of global turnover for standard violations. For the most severe breaches: up to €20 million or 4% of turnover.
- Executive liability: Fines up to €1 million can be imposed on board members or senior managers. In extreme cases, they can be banned from holding leadership roles in the sector.
- Supervisory actions: Authorities may issue binding orders or suspend operations until compliance is restored. They can also block cooperation with high-risk ICT providers.
- Public disclosure: Names of non-compliant companies are made public, leading to reputational damage, customer loss, and media scrutiny.
Strengthen your digital resilience today
For insurers, DORA is both a challenge and an opportunity. Yes, it requires investment in security, policies, and training. But it also delivers stronger operational resilience – an invaluable asset in a world of growing cyber threats.
Management should see DORA not just as a legal obligation, but as a chance to modernize IT governance and improve risk oversight. Proactive insurers will gain a competitive edge.
how to implement DORA in an insurance company? If you need guidance on how to implement DORA in your insurance company – contact the Wizards team. Our experts will support you in gap analysis, action planning, and implementation. With Wizards, you’ll meet regulatory requirements faster and gain measurable security benefits.
Let’s work together to build your digital resilience.
Preparing for a GDPR audit can raise concerns—do we know exactly where all personal data is processed? Is every action documented? Do we have up-to-date consents?
To reduce uncertainty, it’s essential to perform a full inventory of data and processing activities. This involves collecting information about all systems, processes, and assets related to personal data within the company. The result is a comprehensive data map—showing what happens, where, and for what purpose—which is crucial for demonstrating compliance with GDPR.
At the same time, organizations should verify formal aspects: the accuracy and completeness of documentation (e.g., policies, data processing agreements), the legal basis for processing, and the validity of obtained consents. Preparing for a personal data audit is not just a checklist exercise—it’s a key step toward full GDPR compliance and improved data security.
Key GDPR Responsibilities to Keep in Mind
Before an audit, it’s worth reviewing the main responsibilities of a data controller. These include:
- Identification of personal data – A detailed inventory of all systems, processes, and storage locations where personal data is held. This includes IT systems, databases, documents, and storage media containing employee or customer data. A comprehensive overview is the foundation for proving GDPR compliance.
- Data minimization and purpose limitation – According to Article 5 of the GDPR, personal data must be adequate, relevant, and limited to what is necessary for specific purposes. Organizations must collect only the data needed for clearly defined business goals and avoid using it for unrelated purposes.
- Data retention – The GDPR requires that data not be kept longer than necessary. The controller must define data retention periods and regularly review stored data. Once the processing purpose is fulfilled, the data should be deleted or anonymized without delay. These periods should also be recorded in the data processing register (Article 30).
- Right to be forgotten – Article 17 gives individuals the right to request deletion of their data. The controller must erase the data “without undue delay” when it’s no longer needed or when consent is withdrawn. Organizations must implement procedures to fulfill such requests, including removing data from all systems and notifying third parties if needed.
- Accountability and documentation – GDPR introduces the principle of accountability. Data controllers must demonstrate compliance with all data protection principles (lawfulness, fairness, transparency, etc.). This requires proper documentation: a processing register (Article 30), data protection policies, security procedures, incident records, and more. For example, Article 30 requires that categories of data, processing purposes, and planned deletion dates be properly documented. Good records make it easier to demonstrate compliance during audits.
How Wizards Products Support GDPR Compliance
Preparing for a GDPR audit can be faster and more effective with the right tools. Wizards products address key data protection needs:
- Detecto – Scans systems and databases for personal data. Detects tables and fields with sensitive content and identifies changes in database structure. This helps with complete data asset inventories and supports anonymization and retention processes by keeping personal data under continuous review.
- Revelio – Searches for personal data in dispersed documents. It scans shared folders, employee devices, and email inboxes to locate documents containing sensitive data. This allows organizations to pinpoint where personal data resides—supporting audits and digitization efforts.
- Nocturno – An advanced anonymization tool for test and development environments. It uses an extensive set of dictionaries and generators to anonymize data across multiple systems while maintaining consistency and original data formats (e.g., date formats, checksums). It replaces personal data with realistic fictitious values without breaking testing workflows.
- Oblivio – A data retention and compliance management system. It acts as an internal platform covering all systems that process personal data. Oblivio monitors retention periods based on predefined rules and detects when the legal basis for processing expires. Once the retention period ends, it automatically launches anonymization workflows and generates audit-ready reports of data retention and deletion.
Checklist: Are You Ready for a GDPR Audit?
Before the audit, verify whether your company meets the key data protection requirements:
- Have you inventoried all personal data sets and processing activities in your organization?
- Do you maintain an up-to-date record of processing activities (ROPA) in accordance with Article 30?
- Are written policies, procedures, and data protection instructions in place and implemented (for processing, security, incident handling, etc.)?
- Are the legal bases for data processing (contracts, consents, authorizations, DPO decisions, risk assessments/DPIAs) current and documented?
- Have you defined retention periods for various categories of personal data and implemented mechanisms to delete or anonymize data once those periods expire?
- Have employees completed mandatory data protection training, and has a Data Protection Officer (DPO) or responsible person been appointed?
Regularly reviewing these points will help structure your audit preparation and reduce the risk of non-compliance.
Ensure GDPR Compliance with Wizards
Preparing for a GDPR audit is not something you should approach blindly. Rely on the expertise of our team and our modern compliance tools.
Book a meeting with the Wizards compliance team to discuss your organization’s needs. During the session, we’ll show how our products—Detecto, Revelio, Nocturno, and Oblivio—can streamline your data inventory, automate retention and anonymization processes, and help you prepare confidently for audits. Ensure full GDPR compliance and peace of mind—contact Wizards today.
Implementing DORA in a financial institution requires full compliance with the principles of digital operational resilience. The DORA regulation (2022/2554) obliges banks and their ICT service providers to continuously manage operational risk and cybersecurity. These requirements include the thorough identification and classification of all ICT assets, such as servers, applications, databases, and documents. Institutions must also document the relationships between these assets.
DORA mandates the implementation of IT incident handling procedures—from detection and analysis to system recovery. Any major cyber event must be reported according to official guidelines. Institutions are also required to regularly test system resilience, for example through penetration testing. Strict enforcement of data retention policies is equally crucial: data cannot be stored longer than legally permitted. Every change to the IT infrastructure must be logged and auditable.
Detecto – Data Identification and Risk Management
Detecto is a tool that automates the detection and classification of sensitive data in a company’s systems and documents. It uses AI technologies (OCR and NLP) to scan corporate resources (files, databases, emails) for personal and sensitive information. This makes it fully aligned with DORA’s requirement to identify all informational assets. Detecto enables organizations to:
- Detect all instances of personal data (e.g., national ID numbers, addresses, bank accounts) in documents and databases—reducing weeks of manual work to just a few hours of automated analysis.
- Generate reports that locate personal data assets—significantly simplifying internal and external audits (e.g., for DORA or GDPR compliance).
- Analyze incidents—if a data breach occurs, Detecto can quickly identify whether sensitive information was involved and what type of data was exposed.
By offering these capabilities, Detecto supports effective information risk management. It automatically builds a catalog of critical data and their storage points, helping institutions assess potential threats. This enables better planning of ICT risk mitigation activities and supports DORA’s requirements for protecting assets from unauthorized access or damage.
Revelio – Detection of Unauthorized Resources and Data
Revelio scans shared file storage, employee computers, and email accounts to identify documents containing sensitive data. It uncovers “hidden” resources—files and folders containing personal data that were not previously included in official systems. Revelio helps institutions to:
- Locate all documents with personal data (e.g., national IDs, medical or financial records) stored on company devices—providing visibility and enabling better protection.
- Identify business processes that generate sensitive documents—supporting the transition to digital workflows and reducing risks associated with paper-based or uncontrolled data sources.
- Support data retention policies—integrating with document deletion (anonymization) procedures once the retention period has expired. The system flags such files for archiving or deletion, helping to meet DORA and GDPR requirements.
- Build employee awareness—through oversight and reporting features that delegate data security responsibility across the organization.
Revelio enhances visibility across the data environment and identifies unauthorized information assets. In the DORA context, it ensures no confidential data is “forgotten” within the IT structure. Integrated with Oblivio, it supports full enforcement of data retention policies—once documents with expired legal grounds are detected, Revelio enables their safe removal or anonymization. This ensures compliance with DORA data protection and retention requirements.
Nocturno – Safe Test Environments
Nocturno is a tool for creating secure test environments using anonymized production data. It allows financial institutions to test cyber resilience and business continuity without exposing real customer data. Nocturno uses custom dictionaries and generators to keep the structure of production data. It replaces real values like IDs, tax numbers, or birthdates with fictitious but valid ones. Key features include:
- Anonymization across multiple databases while maintaining consistency—Nocturno processes large datasets in parallel and ensures that identical records are anonymized the same way across all systems. This results in realistic test environments (e.g., the same user receives consistent fake data in all databases).
- Support for various database types (MySQL, Oracle, SQL Server, etc.) while respecting integrity constraints—Nocturno maintains checksums and table relations to avoid system failures.
- Integration with Detecto—first identifying sensitive fields, then automatically anonymizing them according to business rules.
These features minimize the risk of using real personal data during testing or system migrations. DORA requires resilience testing to occur in secure environments while maintaining data confidentiality. Nocturno enables this by supporting tests such as disaster recovery or simulated attacks without exposing sensitive customer data.
Oblivio – Managing the Data Lifecycle
Oblivio is a tool for central management of data retention and anonymization across the entire organization. It helps define how long personal data (e.g., consents or contracts) may be stored. After this period expires, Oblivio automatically cleans the database. It integrates with other IT systems and triggers data anonymization or deletion once the legal basis expires. Core functionalities include:
- Data retention configuration – setting rules for how long specific types of personal data can be stored. After this period, data is marked as expired.
- Anonymization and deletion – once retention conditions are met, the system replaces customer data with fictional values (e.g., a synthetic identity) across all related systems. This enforces the “right to be forgotten” and prevents unnecessary data retention.
- Reporting and audit – Oblivio provides detailed reports and statistics on deleted or anonymized records, enabling constant monitoring of the data retention policy.
- Accountability – every data operation (deletion, modification) is logged, including who performed the action and when. This gives financial institutions a complete audit trail for compliance reviews.
Oblivio helps meet DORA requirements for managing the data lifecycle and ensuring accountability. Automating retention processes reduces human error and ensures that no sensitive data is kept without a legal basis. The detailed logs prove that the institution’s data management policies are properly enforced—critical for audits and compliance checks.
Summary
Implementing DORA in a financial institution requires the synergy of modern data management and security tools.
- Detecto and Revelio automatically detect and classify data across systems and documents—supporting DORA’s inventory and asset protection requirements.
- Nocturno enables safe testing using anonymized data, ensuring confidentiality is maintained during resilience assessments.
- Oblivio manages the full data lifecycle—automating retention, deletion, and audit operations to ensure accountability and compliance.
By using Wizards tools together, financial institutions and ICT providers meet DORA’s technical requirements. At the same time, they strengthen operational resilience and are better prepared for cybersecurity incidents.
How can you break out of this dangerous pattern? The answer is vIn short, Oblivio acts like an intelligent data locator – scanning folders, databases, and cloud environments to identify what sensitive data is stored, where, and on what legal basis. Thanks to integration with Detecto, you can search for sensitive data across all company sources and systems.
As a central retention manager, Oblivio simplifies compliance with the right to erasure. It allows organizations to define clear data retention rules – specifying how long documents like contracts or employee records should be kept and assigning the legal grounds for doing so. Once the period ends, Oblivio automatically deletes or anonymizes the data in line with GDPR. Every action – scanning, anonymizing, deleting – is logged, giving IT and compliance teams full control and traceability.
How Does Oblivio Work?
Oblivio automatically scans files and IT resources for personal data. You can configure it to review selected locations such as network folders, file servers (including SharePoint), cloud libraries (OneDrive, Google Drive), relational databases, and email inboxes. It analyzes documents – even scanned ones – using OCR and advanced natural language processing algorithms, similar to the Detecto tool. This allows Oblivio to detect hidden patterns, such as a national ID or contact information stored in unexpected formats.
Oblivio typically operates in three stages. First, it identifies where personal data is stored and determines the legal basis for retention. Then, it maps relationships between data sources to ensure consistency. Finally, it applies retention rules – defining storage timeframes and legal grounds for processing. The system also answers questions from business owners, like “How long can we keep this data?” or “What’s the legal basis?” Rules are flexible and can be modified anytime to reflect real business processes.
As a result, companies gain full visibility into their data. Oblivio centralizes corporate data and automatically classifies documents by type (e.g., invoice, CV, contract, medical record), eliminating manual cleanup. Instead of browsing dozens of folders, an admin can generate a list of documents with personal data (like national ID, email, or phone number) in one click. The system also creates automated reports and shows where each type of data is stored.
Who Will Benefit?
Oblivio is useful for any organization processing personal data, especially in sectors with large data volumes and strict GDPR regulations. Example use cases:
- Finance and insurance: Banks, funds, and insurers handle hundreds of contracts and personal records daily. For them, centralized retention and structured data management are critical for GDPR compliance.
- Healthcare and medical sector: Clinics, hospitals, and pharmaceutical firms store highly sensitive patient data that must be protected and deleted once treatment ends.
- Public administration: Government offices, municipalities, schools – all manage systems registering citizen data (ID numbers, contact details, service history) and require centralized control over document retention.
- Corporations and mid-sized businesses: Companies with multiple departments (HR, IT, finance) and scattered data repositories. This is a classic “where is our data?” scenario – without Oblivio, enforcing a consistent retention policy is difficult.
No matter the industry, any organization prioritizing GDPR compliance and structured data management will benefit from Oblivio.
What Do You Gain by Implementing Oblivio?
Full data visibility: Automated reports show which systems and files contain personal data. You can track retention metrics in real time and easily locate every piece of information thanks to classification.
Order and GDPR compliance: A centralized retention management tool ensures the “right to be forgotten” is implemented consistently across all systems. When data deletion is due, it happens according to predefined rules.
Reduced risk of penalties: Oblivio automatically monitors retention deadlines and deletes outdated data – minimizing GDPR violations. With detailed logs, companies can prove compliance during audits.
Automation and time savings: From scanning to anonymization, all steps are automated. No more manually reviewing hundreds of documents. Saved time can be spent on more valuable tasks.
Accountability and auditability: Every action (deletion, data change) is logged, ensuring full accountability. Managers always know who did what and when – simplifying internal and external audits.
Example Use Case – Data Organization
Imagine a company with two systems: Sales System A and Marketing System B, both containing data about the same customers. When the processing agreement in System A expires. Oblivio detects the loss of legal grounds for retaining the data in both systems. After the configured retention period (e.g., 30 days), the anonymization process begins. The system prompts the system owner for confirmation. Once approved, the customer data in A and B is replaced with a dummy record. The result: personal data is permanently removed and replaced with pseudonymized entries in both applications – ensuring GDPR compliance. Without Oblivio (data organization), this process would require manual work from IT staff – taking days and risking human error.
Contact the Wizards Team
Oblivio puts you in control of your company’s data. It helps you manage scattered resources, reduce GDPR-related risks, and restore order in your IT environment. Ready to organize your business data?
Schedule a call with the Wizards team to see how Oblivio works and supports your business.
Nocturno is a specialized tool designed for 24/7 infrastructure monitoring system and after-hours service oversight. It was created to strengthen companies’ capabilities in identifying issues continuously – regardless of the time of day. Nocturno was designed to integrate easily with your existing IT stack. It connects to popular monitoring tools like Prometheus, Grafana, or Zabbix, and collects real-time data from log sources.
Nocturno offers flexible alerts tailored to emergency scenarios. Instead of relying solely on email, the system sends alerts via Slack, SMS, and webhooks to external tools like messaging apps or ticketing systems. This ensures that the right people are informed of incidents immediately – whether they are working or sleeping. Users can easily configure alert rules through an intuitive interface. It’s possible to set precise scenarios, such as deactivating resources at night or automatically escalating alerts to the next available person.
Nocturno is part of the Wizards product ecosystem. According to the documentation, it integrates with another tool – Detecto, which focuses on detecting sensitive data. This shows Nocturno’s flexibility and its ability to connect with various IT systems.
How It Works: Nocturno’s Key Features
Advanced metrics and log analysis: Nocturno collects real-time data from across the IT infrastructure (servers, databases, network services) and uses intelligent algorithms (including machine learning) to detect anomalies. It identifies unusual patterns early – such as a sudden spike in errors – without needing manual threshold adjustments.
Dynamic thresholds and trend detection: The system automatically adjusts boundary values to match natural fluctuations in load – avoiding false alarms during peak hours and detecting subtle issues when traffic is low. This results in fewer false positives and more effective observability outside business hours.
Flexible alert rules: Administrators can define multi-dimensional conditions that trigger notifications. For example: “If latency increases by more than 30% within 10 minutes and the number of error logs exceeds X, send an alert.” This allows combining various metrics and pinpointing critical issues more accurately.
Automatic escalations and duty schedules: Nocturno supports advanced response scenarios. If the first on-call person doesn’t respond, the system automatically forwards the alert to the next contact – like a team leader, operations board, or responsible engineer.This ensures continuous 24/7 response.
Integration with communication tools: Beyond Slack and SMS, Nocturno can send alerts to any service supporting webhooks (e.g., JIRA, Microsoft Teams, PagerDuty-type apps). This enables smooth collaboration with existing company processes.
Who Benefits the Most from Nocturno?
Nocturno is particularly useful for companies that operate 24/7 or serve clients outside regular hours. In practice, this solution will interest:
- Large organizations (50+ employees) with complex IT environments that can’t afford downtime – hiring additional night staff is costly and rarely justified.
- E-commerce companies offering 24/7 online services – any delay at night may mean lost orders and customers.
- Fintech and banking enterprises – the financial sector is increasingly global, and failure to monitor payment and online banking services around the clock affects reliability and customer trust.
- SaaS providers and tech firms – with high expectations for app availability, continuous service is key to user satisfaction.
All of these companies share a need for 24/7 infrastructure monitoring with near-instant incident response. For them, implementing Nocturno means significantly improving IT operations and peace of mind – knowing their monitoring system never sleeps.
What Do You Gain by Implementing Nocturno?
Deploying Nocturno’s night monitoring brings tangible benefits to your business:
- Time savings: Automated alerts and analysis reduce the time needed to detect issues. Instead of manually reviewing logs, the system informs you of critical events automatically.
- Less stress for on-call teams: With fewer false alarms, engineers sleep better. They know they’ll only be alerted when action is truly needed – boosting morale and reducing burnout.
- Faster incident response: Automatic notifications (via Slack, SMS, etc.) reach the right people instantly – even before sunrise. This shortens the time from detection to resolution.
- Improved SLA metrics: Minimizing downtime helps the company meet or exceed service level agreements. Continuous monitoring and smart escalations reduce SLA violations, enhancing customer loyalty and avoiding penalties.
- Lower risk of customer churn: A night-time outage can hurt your reputation and lead to user attrition. With Nocturno, off-hour incidents are detected and addressed immediately – building trust and ensuring service continuity.
Example Scenario
Imagine your e-commerce company operates 24/7. If the payment module crashes at 3 a.m. and there’s no proper alerting tool, response might be delayed. The issue won’t be spotted until morning, and fixing it will take even longer. Meanwhile, customers try to pay in vain – hurting sales and your brand image.
Now imagine your company has implemented Nocturno. It immediately detects the failure – for example, a spike in payment transaction errors. The system sends a night alert to the on-call team via Slack and mobile phone. Within minutes, someone investigates the issue and disables the faulty service while activating a backup mode. The store continues operating with minimal interruption, avoiding major losses.
The difference is clear. Without Nocturno, your system runs blindly at night, and the on-call team carries the risk of downtime. With Nocturno, alerts reach the right people instantly. They can react quickly, while the system handles most of the work.
Summary and Call to Action
Nighttime system monitoring is now a necessity for companies that want to operate without interruptions. Nocturno by Wizards automates incident detection and response at any hour. This saves time, reduces stress, and ensures that your infrastructure runs smoothly – even while you sleep.
Want to protect your company from the effects of night-time outages?
Get in touch with the Wizards team and schedule a call. See how Nocturno (system monitoring) can support your services and improve infrastructure reliability – no matter the time of day.
In a world where data protection standards are becoming more stringent, and the number of documents is growing exponentially, companies face a major challenge: how to effectively locate and secure personal data across thousands of files, emails, and scans?
Imagine you’re the head of the compliance department. An audit is looming, and you must quickly find where sensitive personal information is hidden. HR, IT, finance departments send in hundreds of files. Stress levels rise. Time is running out. A single overlooked document — a contract with an ID number or a spreadsheet with employee data — could cost the company dearly.
In such situations, Detecto becomes a game-changer — a tool that automatically detects personal data across documents and databases, ensuring compliance with GDPR without wasting weeks on manual searches.
The Challenge: Too Much Data to Handle Manually
Today, personal data hides everywhere: in CVs, invoices, contracts, internal emails, and customer databases. Manually inspecting these resources is not only time-consuming but also highly error-prone. Meanwhile, regulations demand that organizations be able to respond promptly to audits and demonstrate control over the personal data they process.
Detecto leverages advanced artificial intelligence to automate this process. It combines OCR (Optical Character Recognition) and NLP (Natural Language Processing) technologies to search documents, even recognizing poorly formatted or hidden data. In short: it’s like a tireless assistant that never overlooks a detail and operates at speeds unattainable by human teams.
How Detecto Supports Your Business
Detecto brings real, measurable value across different departments:
- Compliance teams can generate reports on data locations, greatly simplifying audit preparation and minimizing regulatory risk.
- HR departments can quickly analyze recruitment documentation and employee records to ensure personal data is protected.
- Finance teams can automatically detect sensitive information hidden in contracts and invoices.
- IT teams can integrate Detecto with internal servers and data repositories, improving information security.
What once took weeks of tedious manual labor can now be completed within hours, thanks to Detecto’s automation.
Practical Use Cases
Imagine if your organization needed to prepare for a GDPR audit. By scanning document servers and selected databases, Detecto could immediately locate all files containing personal data: from identity numbers, names, and addresses to health data and signatures.
Or consider a company merging with another entity — Detecto would quickly map sensitive files that need anonymization before the transfer, preventing data breaches.
In case of a data leak or security incident, Detecto allows rapid analysis of compromised files to determine if personal data was exposed — essential for compliance with data breach notification requirements.
Why Detecto Is the Right Choice
Detecto stands out for several key reasons:
- Accuracy – advanced algorithms understand context and local formats, minimizing false positives.
- Speed – thousands of documents can be analyzed in a fraction of the time needed manually.
- Ease of integration – Detecto works with existing IT infrastructure, with APIs and connectors to popular data environments.
- Security – data is processed securely, ensuring compliance with GDPR requirements.
It’s a solution designed for the real-world challenges organizations face today.
Conclusion: Compliance Through Smart Automation
Automating the detection of personal data is no longer a luxury — it’s a necessity. In an era of ever-increasing regulatory pressure and growing volumes of documents, tools like Detecto help companies not only protect themselves against penalties but also build a culture of responsibility and transparency.
By choosing Detecto, businesses gain something invaluable: peace of mind, knowing that their data compliance processes are under control.